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Privacy Policy

Last Updated: 5/2/26

This section explains what personal data we collect from you and how we use it. For full details, please see our complete Privacy Policy.


1. Information We Collect

We may collect and process the following categories of data about you:

  • Information You Provide: This includes details you give when registering on our site, placing an order, subscribing to services, entering a promotion, reporting a problem, or contacting us (including records of our correspondence).

  • Transaction & Order Details: Information related to purchases you make and how we fulfil your orders.

  • Technical & Usage Data: Details of your visits to our website, including traffic data, location data, weblogs, and other communication data, along with the resources you access.

  • Information from Third Parties: We may receive information about you from credit reference and fraud prevention agencies.


2. How We Use Your Information

We use the information we hold about you for the following purposes:

  • To process and fulfil your orders for goods and services.

  • To manage your account and provide customer support.

  • For fraud prevention, identity verification, and to trace/recover debts.

  • To comply with legal and regulatory obligations.

  • To improve our website, products, and services through research and statistical analysis (using anonymised data where possible).

 

Marketing:
With your consent, we may contact you by post, email, phone, or SMS about our products, services, promotions, and those offered by carefully selected third parties we believe may interest you.

If you are an existing customer, we may contact you by electronic means with information about goods and services similar to those you previously purchased (under our legitimate interests). You can opt out of marketing communications at any time by emailing sales@prefilledvapesoutlet.co.uk or using the unsubscribe link in any email.


3. Data Storage & International Transfers

The data we collect may be transferred to, and stored at, a destination outside the UK. It may also be processed by staff operating outside the UK who work for us or our suppliers. We ensure such transfers are made using legally approved mechanisms that provide adequate safeguards for your data. By submitting your personal data, you agree to this transfer, storing, or processing.

We use secure servers and encrypt payment transactions (SSL technology). You are responsible for keeping any website password confidential.


4. Disclosure of Your Information

We may share your personal information:

  • Within our company group.

  • With trusted third-party service providers who assist in our operations (e.g., payment processors, delivery couriers).

  • If we sell or buy any business or assets, to the prospective seller or buyer.

  • If we are under a duty to disclose it to comply with a legal obligation, or to enforce our Terms & Conditions.

  • With credit reference and fraud prevention agencies.


5. Your Rights & Access to Information

You have rights regarding your personal data, including the right to access a copy of the information we hold about you. To exercise these rights, please contact us at sales@prefilledvapesoutlet.co.uk.


6. Changes to This Notice

Any future changes to our privacy notice will be posted on this page and, where appropriate, notified to you by email. We recommend reviewing this page periodically.

 

Contact for Data Protection Queries:
The Data Protection Officer
Prefilled Vapes Outlet
Email: sales@prefilledvapesoutlet.co.uk